Troubleshooting Guide: Understanding Parklio Barrier LED Indicator

Troubleshooting Guide: Understanding Parklio Barrier LED Indicator

The Parklio Barrier is designed to automatically detect and display most errors. A reset button with an integrated LED light is located on the front side of the electronics box.

Normal operation
The LED light remains off when the barrier is functioning properly.

Error indication
If the LED blinks green or stays continuously lit, this indicates a malfunction or damage.

First step in diagnosing issues
If the barrier is not operating as expected, first check the LED light for error indications. A video showing how to check for errors using the LED light is included in the attachment. Clients should always send a video like this to the support team to enable accurate diagnosis and help determine warranty coverage, if applicable.

LED error codes and their meanings

The LED blinks in specific patterns, each corresponding to a different error:
  • 1x blinking - MAG: Indicates a problem with the magnetometer. Solution: Replace electronic box
  • 2x blinking - ACC: Signals an issue with the accelerometer inside the motor tube. Solution: Replace motor tube or check https://support.parklio.com/portal/en/kb/articles/led-light-blinking-twice-in-sequnce
  • 3x blinking - Laser: Identifies a fault with the laser inside the cover. Solution: Replace cover or send cover on repair
  • 4x blinking - ACC on EU: Detects a problem with the accelerometer in the electronics unit. Solution: Replace electronic box
  • 5x Blinking - Bus 0 Error: The electronics box must be replaced.
  • 6x Blinking - Bus 1 Error: The electronics box must be replaced.

Important note
This diagnostic process should always be the first step when troubleshooting a malfunctioning barrier. Sending an error video to support can speed up identification and resolution of the issue and help ensure a faster warranty claim process when applicable.

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