General
What Is a UN 38.3 Battery Report?
A UN 38.3 battery report is a document that confirms a lithium battery has been tested in accordance with the safety requirements set out in Section 38.3 of the United Nations Manual of Tests and Criteria. A UN 38.3 battery report is a document that ...
How to modify font size for Parklio Connect on iPhone
Please find video in attachment
Outlook mail and verification in Parklio App
At the moment, using the Outlook application and email service may cause difficulties with account verification for Parklio app users. It appears that the Outlook app may block the verification link required to complete the registration process in ...
Connect App Update: What You Need to Know
Parklio has released a new update for the Connect App(5.0.1.), compatible with Android and iOS. However, users may experience slight delays in accessing the update across app stores due to varying regulations and release procedures for each platform. ...
Device can't be controlled by the App
If a user gets screen like on picture below, he needs to check the IO0, IO1 connections on Parklio Brain and follow wires connection to control board of device. Probably one of the wires was disconnected and it needs to be connected again. If you ...
No data cache, server code 120001
This happens when a client deletes his cached data on the phone and tries to use the app without connecting to the internet. To solve this problem simply connect to the internet and login into the app so the app pulls data from the server.
Set date while sharing digital keys for iPhone users
The year can be set; doing so requires a lot of scrolling. On iOS, there is currently no native solution to display date and time in the same modal window. There can be a solution to display the modal separately. One modal for Date and one modal for ...
Adding another Administrator to Connect App
It is not possible to add another Administrator to Connect App. This is only possible with PMS account. If you are not familiar with it you can find all information on our support site: https://parklio.com/en/support/ If you have more questions about ...
How to connect ANPR to Parklio product (hardware)
On the pictures below you can see connection between Parklio ANPR and any other product. This step is important during installation as all connection have to be exact like this: ANPR systems can be powered either by an adapter (default option) or via ...
Setting new administrator for Parklio Connect
All Parklio devices are added over Parklio Connect App and the same rule applies to all of them that the user who logs in first is actually the administrator. To change administrator for Parklio product you need to reset device. For Barrier reset is ...
Popular Articles
Barrier is jammed
If your barrier is jammed there could be multiple reasons and solutions. First check if your barrier is hit, there could be deformations in safety pin and arch and in that case only installing new parts can resolve situation. Also if you barrier is ...
Release notes
Mar 11, 2026 - API ANPR cache increased to 120 seconds Mar 10, 2026 - API fix duplicate ANPR reads Mar 06, 2026 - API Fixed lpr_recognition websockets Mar 02, 2026 - PMS QR list fix QR code description fix Removed product PMS review fixes Mar 02, ...
Battery not responding
If LED light on Parklio barrier battery is not lighting, there are few solutions: 1. Battery is not fully charged 2. Battery is damaged and needs to be replaced 3. Battery is unplugged Best way to check this is to connect battery to barrier and check ...
Connecting arm LED light for Gate
To connect Gate arm LED light to control board you need to do next: 1. Connect red wire from LED light to LUC(+) 2. Connect black wire from LED light to COM(+) Connectors are marked on picture with red circle:
Keyfob battery change - Barrier
Please watch video on this link: https://drive.google.com/file/d/1E2COe2Cf0fc9YfWmZMvF6YBJ6BjgMHOJ/view?usp=sharing It is important to use something sharp as scalpel.