Adding Gateway - Server Code: 6

Adding Gateway - Server Code: 6

When you are trying to add Gateway to PMS account and you get error: Whoops - Resource not found or no permissions. Server code: 6.
That means your Gateway is not online, there is no valid internet connection and in that case your LED lights will also not work properly. You can see it in App because it is visible over Bluetooth connection but can not be added.

To fix this connect your Gateway to internet connection and reset it, when LED lights are on (first 4 lights) that means you can add Gateway again.




This kind of problem will be disabled in future so Gateway will not be visible if there is no internet connection.

    • Related Articles

    • Gateway ID and password

      On the Gateway back side there is a sticker with the gateway UUID (Unique ID / Serial Number) identifying the gateway. Please keep this in mind, the serial number is used when adding the gateway to the user account and when accessing the gateway web ...

    • Mounting Ethernet connector for Gateway

      For optimal performance, it is recommended to use an Ethernet cable with a minimum Cat5e rating. If your Parklio Gateway is equipped with a SIM card, the Ethernet connection is optional. Parklio can embed a SIM card into the Gateway, enabling a ...

    • Gateway update

      All the new Gateways from 2023 year should have automatic update. If your Gateway is working properly you don't have to worry about future updates. In case there are problems with Gateway please search our Knowledge base for answer or contact Parklio ...

    • Connecting to Gateway interface

      To access the web interface of the product, simply use a browser to connect to http://ipAddress:8765 (http://ipaddress:8443 is also available for 2.0.8 firmware) , where ipAddress is the gateways IP address. When logging in to the gateway interface ...

    • Gateway signal for barrier

      For normal functioning, the signal between Gateway and the Barrier should be at least -80 dBm when car is not over barrier. When car is over barrier it is considered as object and it is normal that barriers have low signal due to obstacle.