Key Exchange Error

Key Exchange Error

SCAN_FAILED_DEVICE_NOT_FOUND


The phone was not able to find the device during a rescan. This might go away by simply retrying again. If not, ensure that the device is properly connected. Also ensure that the device has the LOCATION PERMISSIONS needed on Android. Also check LED light on electronic box is not on after reset.


EXCHANGE_PACKAGE_LENGTH

EXCHANGE_ECC_KEY 

EXCHANGE_ECC_SHARED_SECRET

EXCHANGE_COMPUTE

EXCHANGE_INTERNAL

EXCHANGE_FINGERPRINT_LENGTH

EXCHANGE_FINGERPRINT_PKG

EXCHANGE_FINGERPRINT_CALCULATION

EXCHANGE_FINGERPRINT

EXCHANGE_SIGN_CALC

EXCHANGE_VERIFY_KEY


These issues shouldn’t happen often. If they do occur, reboot the Barrier and try again.


CONNECTION_FAIL

If this happens multiple times in a row, reboot the Barrier, turn on/off Bluetooth and try again. Try another phone. If it continues to happen this might be a faulty accelerometer and the device needs repairment.


TIMEOUT ERROR

This error can be related to multiple problems so more information is needed for support.



    • Related Articles

    • Key Exchange Error - Write_Characteristic_Error

      This is a more detailed error during key exchange. Mostly, it happens when Bluetooth gets an error. Most frequently, it is caused by a weak battery or a defective or badly connected antenna. A bad Bluetooth signal may also be the cause of this error.

    • Adding a Keyfob to a Barrier

      Before adding a Keyfob, make sure Bluetooth, Location, and internet access are enabled on your mobile phone. To add a new Keyfob, follow these steps: Connect to the Barrier. In Settings, tap Add Keyfob. Press and hold the button on the receiver until ...

    • How to Resolve the “Dirty Sensor” Error

      After cleaning the device sensor, the device sensor does not automatically change the state since the laser is only triggered by environmental changes to preserve battery life. Steps to remove the error: Remove any obstruction on the laser Clean the ...

    • Barrier - Car on Top Error

      Every Barrier is equipped with laser sensor on front side of Barrier's cover and it's function is to detect car on top of the Barrier. If the Barrier detects that the vehicle is parked too close to or above the Barrier, the message CAR ON TOP will be ...

    • Barrier LED Light Error List

      If you are experiencing troubleshooting during usage of Barrier you can check LED light on electronic box which can give you description of hardware problem if there is any. LED light will blink in certain sequence and you can find explanation in ...