Gateway cannot connect to web interface

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• Connecting to Gateway interface

  To access the web interface of the product, simply use a browser to connect to http://ipAddress:8765 (http://ipaddress:8443 is also available for 2.0.8 firmware) , where ipAddress is the gateways IP address. When logging in to the gateway interface ...

• Gateway firmware update

  All the new Gateways from 2023 year should have automatic update. If your Gateway is working properly you don't have to worry about future updates. In case there are problems with Gateway and you need to update it manually, please connect to web ...

• Sending Gateway logs to support

  On web interface of Gateway you can find events and send diagnostics logs. When you connect on Gateway interface you will see screen: On Advanced setting page you will see this screen: Check logs like on next picture, save and reboot Gateway: Next ...

• Gateway technical specifications

  Input Voltage 85 VAC - 264 VAC 120 VDC - 370 VDC Frequency 47 Hz - 440 Hz AC Current (Typ.) 0.35 A / 230 VAC (1) Inrush current 40 A / 230 VAC Working temperature range -20 °C - +60 °C Working humidity Up to 90% RH Operating altitude 1000 m Ingress ...

• Gateway ID and password

  On the Gateway back side there is a sticker with the gateway UUID (Unique ID / Serial Number) identifying the gateway. Please keep this in mind, the serial number is used when adding the gateway to the user account and when accessing the gateway web ...