How to solve dirty sensor error

How to solve dirty sensor error

After cleaning the device sensor, the device sensor does not automatically change the state since the laser is only triggered by

​environmental changes to preserve battery life.

Steps to remove the error:

    • Remove any obstruction on the laser

    • Clean the laser as shown in the user manual

    • Connect to the device with your app

    • Ensure it operates correctly by extending and lowering

    • This will remove the device sensor dirty flag 



    • Related Articles

    • Key exchange error

      SCAN_FAILED_DEVICE_NOT_FOUND The phone was not able to find the device during a rescan. This might go away by simply retrying again. If not, ensure that the device is properly connected. Also ensure that the device has the LOCATION PERMISSIONS needed ...

    • Adding Keyfob to Barrier

      Before adding keyfob enable Bluetooth, location and internet access on mobile phone. To add new keyfob follow next procedure: 1. Connect to barrier 2. In settings click Add keyfob options 3. Press and hold button on receiver until LED light on top of ...

    • Error list for LED light on barrier

      If you are experiencing troubleshooting during usage of barrier you can check LED light on electronic box which can give you description of hardware problem if there is any. LED light will blink in certain sequence and you can find explanation in ...

    • Barrier is jammed

      If your barrier is jammed there could be multiple reasons and solutions. First check if your barrier is hit, there could be deformations in safety pin and arch and in that case only installing new parts can resolve situation. Also if you barrier is ...

    • Barrier connection for the first time

      Ensure that the battery is fully charged. Devices come with a battery charged to 20% due to transportation legislation and optimum cold storage values. When the device battery is connected to the barrier, the LED should blink with a green light. ...