Connecting to Gateway interface
When logging in to the gateway interface an ID and password will be required. The username is the gateway UUID and the password for the web interface may be found on the stickers included in the packaging.
HOW TO FIND IP ADDRESS
2. Set IP range from 192.168.0.0 to 192.168.1.255 and click Start
3. Open Command Prompt and write arp -A
4. Find in the Physical Address the MAC address of the Gateway
Left of the found MAC address will be the Gateways IP address
Related Articles
Gateway cannot connect to web interface
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Gateway ID and password
On the Gateway back side there is a sticker with the gateway UUID (Unique ID / Serial Number) identifying the gateway. Please keep this in mind, the serial number is used when adding the gateway to the user account and when accessing the gateway web ...
Gateway firmware update
All the new Gateways from 2023 year should have automatic update. If your Gateway is working properly you don't have to worry about future updates. In case there are problems with Gateway and you need to update it manually, please connect to web ...
Sending Gateway logs to support
On web interface of Gateway you can find events and send diagnostics logs. When you connect on Gateway interface you will see screen: On Advanced setting page you will see this screen: Check logs like on next picture, save and reboot Gateway: Next ...
Gateway technical specifications
Input Voltage 85 VAC - 264 VAC 120 VDC - 370 VDC Frequency 47 Hz - 440 Hz AC Current (Typ.) 0.35 A / 230 VAC (1) Inrush current 40 A / 230 VAC Working temperature range -20 °C - +60 °C Working humidity Up to 90% RH Operating altitude 1000 m Ingress ...