Client cannot find Gateway inside the App
When all the LED lights are on and you have to add Gateway to App, press the Reset button shortly on Gateway and refresh the list of devices inside the App. Gateway will show on the list for approximately 60 seconds. That is the window in which you can add a Gateway to the App.
Gateway can be added only through App on mobile phone.
Related Articles
Client erased Gateway from App
If you erased Gateway from App and you want to add it again follow next procedure: Reset Gateway manually by clicking shortly on Reset button on Gateway Al light should make short blink Go to application, enter parking lot and add Gateway again
Gateway server code: 106
This error can occur when a Gateway is already associated with one account, and the client attempts to add it to another account. To avoid this, it is important to follow the proper steps to remove the Gateway from the initial account in the Parklio ...
Connecting to Gateway interface
To access the web interface of the product, simply use a browser to connect to http://ipAddress:8765 (http://ipaddress:8443 is also available for 2.0.8 firmware) , where ipAddress is the gateways IP address. When logging in to the gateway interface ...
Sending Gateway logs to support
On web interface of Gateway you can find events and send diagnostics logs. When you connect on Gateway interface you will see screen: On Advanced setting page you will see this screen: Check logs like on next picture, save and reboot Gateway: Next ...
Adding Gateway - Server Code: 6
When you are trying to add Gateway to PMS account and you get error: Whoops - Resource not found or no permissions. Server code: 6. That means your Gateway is not online, there is no valid internet connection and in that case your LED lights will ...