Blocked keys in Connect App
When user of shared keys delete barrier from their App shared key will automatically become blocked on Admin App.
Users should exit App or disconnect from Barrier, not delete it
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Adding Barrier to Connect app
To add barrier to Connect App: 1. Turn on Location, Bluetooth and mobile data 2. Open App 3. Press + in top right corner 4. Tap on barrier you want to add 5. Barrier will connect and will be visible in My ParkliosHow to solve dirty sensor error
After cleaning the device sensor, the device sensor does not automatically change the state since the laser is only triggered by environmental changes to preserve battery life. Steps to remove the error: Remove any obstruction on the laser Clean the ...Telemetry report for Barrier
For some of the problems, that can be determined from previous instructions, you will need to provide telemetry report for Barrier to support team. To get telemetry report you need to: 1. Connect to barrier over App 2. Go to settings page 3. Click on ...Barrier connection for the first time
Ensure that the battery is fully charged. Devices come with a battery charged to 20% due to transportation legislation and optimum cold storage values. When the device battery is connected to the barrier, the LED should blink with a green light. ...Battery not responding
If LED light on Parklio barrier battery is not lighting, there are two solutions: 1. Battery is fully charged 2. Battery is damaged and needs to be replaced Best way to check this is to connect battery to barrier and check battery status in settings.