Blocked Keys in Connect App

When user of shared keys delete barrier from their App shared key will automatically become blocked on Admin App.

Users should exit App or disconnect from Barrier, not delete it.

• Related Articles

• Adding Barrier to Connect app

  To add barrier to Connect App: 1. Turn on Location, Bluetooth and mobile data 2. Open App 3. Press + in top right corner 4. Tap on barrier you want to add 5. Barrier will connect and will be visible in My Parklios

• How to delete Barrier from App

  In attachment you can find video with process showing how to delete Parklio barrier from Connect App.

• How to Connect Parklio™ Parking Barriers with Universal Remote Controllers

  To enable control of your Parklio™ Barrier using universal remote controllers, please follow the steps below carefully. Step 1: Update the Barrier Firmware Make sure your Parklio™ Barrier firmware is updated to version 1.4.15. You can perform the ...

• Barrier Can Only Be Opened Using Force Open / Force Close in the App

  Question A user reports that the barrier can no longer be operated normally using the remote or the mobile application. The barrier only responds to Force Open and Force Close commands from the app. Example user report: Dear Support Team, Thank you ...

• Error Message: “Something Went Wrong” When Adding a Barrier in the Parklio App

  What to Do 1. Check the LED Indicator The client should check the LED light status on the barrier according to the official instructions available here: https://support.parklio.com/portal/en/kb/articles/how-to-check-error-on-barrier The LED signal ...