If your barrier is jammed there could be multiple reasons and solutions.
First check if your barrier is hit, there could be deformations in safety pin and arch and in that case only installing new parts can resolve situation.
Also if you barrier is not installed on flat surface it is possible for jam problem to show up. In that case flatting surface and installing barrier properly can resolve problem.
If your barrier is properly installed and never been hit, please follow next steps:
1. Check your battery status, empty battery is most common reason your barrier is jammed. Battery status can be found on top of page in barrier's settings inside App.
2. If your battery is full, please try to use Force extend and Force lower command few times. This can resolve jamming if it is caused by dirt inside tube
3. Unscrew lock tube check if there are any obstacles inside tube lock and motor tube. Clean it and screw back and test barrier
4. If all of previous steps do not solve jamming problem please send telemetry report to support@parklio.com.
Related Articles
Adding Keyfob to Barrier
Before adding keyfob enable Bluetooth, location and internet access on mobile phone. To add new keyfob follow next procedure: 1. Connect to barrier 2. In settings click Add keyfob options 3. Press and hold button on receiver until LED light on top of ...
Key exchange error
SCAN_FAILED_DEVICE_NOT_FOUND The phone was not able to find the device during a rescan. This might go away by simply retrying again. If not, ensure that the device is properly connected. Also ensure that the device has the LOCATION PERMISSIONS needed ...
Barrier operates too slow
If the barrier goes too slowly, charge the battery; if that does not help, update the barrier firmware through the barrier settings: Connect to Barrier Go to Settings Put mobile phone on the Barrier case Click update firmware if the Update link ...
How to solve dirty sensor error
After cleaning the device sensor, the device sensor does not automatically change the state since the laser is only triggered by environmental changes to preserve battery life. Steps to remove the error: Remove any obstruction on the laser Clean the ...
Parklio barrier batteries
There are two types of batteries for Parklio barrier: 1. Normal - single capacity battery 7.4 V nominal, 3200mAh, 23.7Wh 2. Double capacity battery 7.4 V nominal, 6400mAh, 47.4Wh