Connecting to a Barrier for the First Time

Connecting to a Barrier for the First Time

Connecting to a Barrier for the First Time

Make sure the battery is fully charged before starting. Devices are shipped with the battery charged to approximately 20% due to transportation regulations and optimal cold-storage conditions. Once the battery is connected to the barrier, the LED should blink green.

Important note: In many cases, users carry the barrier by holding the motor tube, which can cause the accelerometer cable to disconnect. For faster troubleshooting, it is recommended to first check the motor tube and ensure that the cable is properly connected.

After confirming this, try scanning for the device using your mobile phone.

Before adding the Barrier, make sure that Bluetooth, Location, and Internet access are enabled on your phone, as the Barrier cannot be added without them.

If the Barrier still cannot be added:

  • Make sure the battery is fully charged.
  • Detach the battery from the device.
  • Wait for 2 minutes before reconnecting it.
  • Try adding the device again.
  • Make sure you have a working internet connection during the setup process.

    • Related Articles

    • Adding a Keyfob to a Barrier

      Before adding a Keyfob, make sure Bluetooth, Location, and internet access are enabled on your mobile phone. To add a new Keyfob, follow these steps: Connect to the Barrier. In Settings, tap Add Keyfob. Press and hold the button on the receiver until ...
    • First Troubleshooting Step for Any Battery-Powered Barrier Issue

      For battery-powered Barriers, the battery may be supported by solar charging. However, solar charging is not capable of recovering a fully depleted battery; it can only reduce the rate of further discharge. If the battery is completely empty, it must ...
    • Barrier is Not Configured

      This error usually appears when the app is opened without an internet connection after cached data has been removed from the phone. In that case, the Parklio Connect app cannot access the device configuration locally and must first sync it again from ...
    • LED is On all The Time - Older Version of the Barrier

      If the LED light is constantly green, it likely indicates a hardware issue that is preventing the Barrier from functioning properly until resolved. This is usually related to either the motor tube or the cover (which contains the solar panel, sensor, ...
    • Key Exchange Error

      SCAN_FAILED_DEVICE_NOT_FOUND The phone was not able to find the device during a rescan. This might go away by simply retrying again. If not, ensure that the device is properly connected. Also ensure that the device has the LOCATION PERMISSIONS needed ...